Privacy Policy

1. Introduction

Welcome to House Rent Kenya ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website houserent.co.ke and use our services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• List a property
• Contact us or other users
• Subscribe to our newsletter
• Participate in surveys or promotions

This may include: names, email addresses, phone numbers, physical addresses, payment information, and property details.

Automatically Collected Information

We automatically collect certain information when you visit our website, including:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process transactions and payments
• Send administrative information and updates
• Respond to your inquiries and provide customer support
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

5. Third-Party Services and Advertising

We may use third-party services for analytics, advertising, and other business purposes, including:

• Google Analytics: To analyze website usage and improve our services
• Google AdSense: To display relevant advertisements on our website
• Social Media Platforms: For social sharing and marketing
• Payment Processors: To handle secure transactions

These third parties may collect information about your online activities across different websites. Please review their privacy policies for more information about their data practices.

6. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: With trusted third parties who assist in operating our website
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with mergers, acquisitions, or asset sales
• Public listings: Property information you choose to make public

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Restrict or object to certain data processing
• Data portability (where applicable)

To exercise these rights, please contact us at privacy@houserent.co.ke.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: